Frequently asked questions
No – You can self-refer and contact us directly. We look forward to meeting you soon!
Although we do not deal directly with insurance companies, some do cover foot health care services. After paying us, you will need to contact your provider to make a claim.
That can happen!
We operate a cancellation policy similar to other medical clinics and kindly ask you to adhere to it. As a mobile service we are unable to fill time slots at short notice and request cancellations to be a minimum 24 hour before your scheduled appointment. Appointments not cancelled or not kept will be charged the full cost.
FootFine Care Ltd. reserves the right to request prepayment of appointments if you have a record of multiple last minute cancellations or missed appointments.
A friendly face! We will take a complete medical history followed by a thorough examination of your lower legs, feet and toe nails. Based on this, we will discuss a suitable and affordable treatment plan with you. This appointment usually takes an hour and often includes a treatment too.
You will be visited at home by one or two of our team members. We request that you arrange to have a family member/ carer/ neighbour present as well.
That is up to you, we love to see our clients! We recommend at least an annual Foot Health check. Essential foot care for most nail and skin conditions usually require treatment every 6-8 weeks. Specialist treatment intervals will differ according to need.
You need to pay for treatment on the day of your appointment. We prefer card payment but will accept cash too. No accounts or American Express – sorry!